Amazon's AI Assistant Rufus Now Available to All US Users
Rufus offers personalized shopping assistance, product comparisons, and order updates via the Amazon mobile app.
- Rufus can answer specific product questions, provide recommendations, and compare items.
- The assistant uses Amazon's product listings, reviews, and some web data to inform its responses.
- Rufus can also handle general inquiries, though its accuracy varies.
- The AI is still in beta, with ongoing improvements planned.
- Users can access Rufus by updating the Amazon Shopping app and tapping the chat icon.