Overview
- The warning follows a sharp increase in phishing attempts around the July Prime Day sale and a further spike in impersonation scams afterward.
- Amazon has dismantled more than 55,000 phishing sites and 12,000 scam phone lines this year with support from the FTC and the Better Business Bureau.
- Scammers have exploited counterfeit domains such as amazon.digital and deceptive “cancel subscription” links to harvest login credentials and payment information.
- Fraudsters are using multi-channel tactics—including emails, phone calls, text messages, social media outreach and fake job offers—to impersonate Amazon and trick Prime members.
- The company introduced three mandatory security rules requiring members to verify messages through the official Message Center, avoid unsolicited links and activate two-step verification.