Overview

• Amazon has established an Agentic AI group at its Lab126 hub in Sunnyvale to build robots that follow natural language commands and handle complex tasks independently.
• The company’s new SCOT system uses AI to forecast customer demand, reposition inventory and enable same-day delivery for items that previously required two days.
• Generative AI is being deployed to generate detailed building maps from images, helping drivers identify optimal drop-off points and speed up last-mile routes.
• Agentic AI robots will be capable of unloading trailers, retrieving parts and switching between duties without human intervention.
• The technologies are live nationwide, allowing Amazon to cut delivery times by nearly a day while lowering its carbon footprint.