Overview

• Roughly 35 million consumers are eligible for redress, with some automatic payments of about $51 expected within 90 days and a claims process available to others.
• Amazon must add a clear decline option for Prime, drop wording like “No, I don’t want Free Shipping,” disclose price and auto‑renewal upfront, and match cancellation ease to enrollment.
• The settlement stems from FTC allegations that Amazon violated the Restore Online Shoppers’ Confidence Act by using manipulative interfaces to enroll users and complicate cancellation.
• Two executives, Jamil Ghani and Neil Lindsay, are barred from engaging in unlawful conduct related to the practices at issue, and an independent monitor will oversee compliance and refunds.
• The stipulated order was filed in the U.S. District Court for the Western District of Washington and approved by the FTC on a 3–0 vote, while Amazon admitted no wrongdoing.