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Amazon Scales Back 'Just Walk Out' Tech in Larger Fresh Stores

The e-commerce giant shifts focus to 'Dash Carts' amid challenges with AI-driven cashierless technology.

  • Amazon is phasing out its 'Just Walk Out' technology in larger Fresh grocery stores, shifting focus to 'Dash Carts' for self-scanning by customers.
  • The decision reflects challenges in scaling the AI-driven, cashierless system and the need for human oversight in many of its operations.
  • Critics label the heavy reliance on human reviewers and annotators for the technology as 'fake AI', highlighting the limitations of current AI capabilities.
  • Despite the pullback, Amazon will continue offering 'Just Walk Out' technology in smaller stores and to third-party retailers, maintaining its commitment to innovation.
  • The move has sparked discussions on the balance between technological innovation and practical implementation in retail environments.
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