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Amazon Raises Starting Pay to $20 an Hour for U.S. Operations Workers

The company is pairing new grocery discounts and lifetime banking access with pay changes to help employees stretch household budgets before the holiday season.

Overview

  • Amazon raised minimum starting pay for U.S. full-time core operations roles to $20 an hour, a $1 increase the company said will take effect on Sept. 27.
  • The company reported that average hourly pay for those roles will reach nearly $24 and that average total compensation tops $32 an hour when the value of benefits is included, and it committed more than $1.5 billion to fund the U.S. increase.
  • Starting Oct. 1 U.S. employees will get uncapped grocery discounts—10% online and 20% in-store at Whole Foods—and Amazon will roll out Day 1 Financial, a lifetime First Tech Federal Credit Union membership, beginning in late 2026 with broad availability in 2027.
  • Separately, reporting based on internal documents said Amazon plans to expand same-day delivery facilities from about 85 locations today to more than 1,000 by 2031, a logistics buildout described outside the company’s official pay announcement.
  • The pay and benefit moves echo prior multi-year raises and parallel a 5.2–5.6% uplift for roughly 70,000 UK frontline staff, and they could reduce workers’ grocery and banking costs even as critics point to ongoing labor concerns and automation trends that affect long-term job prospects.