Overview
- Of the $2.5 billion deal, $1.5 billion is reserved for consumers with payments capped at about $51 per person, and the FTC estimates roughly 35 million customers could qualify.
- Automatic credits go to U.S. Prime members who enrolled via specified flows (Universal Prime Decision Page, Shipping Option Select Page, Prime Video flow, Single Page Checkout) during the covered period and used three or fewer benefits in the first year.
- A second phase will email claim forms to those who used up to 10 benefits after enrolling through the same flows, with forms sent 30 days after automatic payments, a 180‑day filing window, and refunds issued within 30 days of approval.
- If less than $1 billion is refunded after the first two phases, the settlement requires Amazon to expand eligibility for an additional wave of payments.
- Timing and scope details vary by report, including a disputed enrollment cutoff date (June 23, 2025 vs. June 23, 2026), so consumers should watch official emails, and Amazon maintains there is no admission of guilt.