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Amazon Halts Kindle Colorsoft Shipments Over Screen Issues

The new Kindle Colorsoft faces criticism as users report screen discoloration, prompting Amazon to delay shipments and work on a fix.

Overview

  • Kindle Colorsoft users have reported a yellow tint at the bottom of the screen, leading to numerous negative reviews.
  • Amazon acknowledges the issue and is investigating whether it is a software or hardware problem, with a potential fix via a software update.
  • The discoloration has significantly impacted the Kindle Colorsoft's ratings, with many customers opting for refunds or exchanges.
  • Shipments of the Kindle Colorsoft are temporarily paused, with new delivery dates set between November 9 and 18 in the U.S. and until November 26 in the U.K.
  • Amazon is actively collecting feedback and device logs from affected users to address the problem and improve the device.