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Amazon Halts Development of 'Just Walk Out' Technology

Shifts focus to smart shopping carts in Amazon Fresh stores, following customer feedback.

  • Amazon discontinues 'Just Walk Out' technology development, focusing on maintaining the system with a minimal team.
  • The company is shifting towards smart shopping carts in Amazon Fresh stores, responding to customer feedback for more interactive shopping experiences.
  • Layoffs affect hundreds of Amazon employees, including a significant portion of the 'Just Walk Out' team, amid broader company restructuring.
  • Despite the scale-back, Amazon continues to use 'Just Walk Out' technology in over 130 locations, including third-party partners.
  • The technology's reliance on human review remains a challenge, with a significant portion of transactions requiring manual verification.
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