Particle.news

Download on the App Store

Amazon Faces FTC Trial Over Alleged Prime ‘Dark Patterns’ as Jury Selection Begins in Seattle

A recent court ruling found Amazon violated ROSCA by taking payment details before clearly disclosing Prime’s terms.

Overview

  • Judge John Chun’s summary-judgment order held that Amazon broke the Restore Online Shoppers’ Confidence Act by collecting billing information before presenting key Prime terms.
  • The ruling also allows a jury to consider personal liability for two Amazon executives if the FTC proves its claims at trial.
  • The FTC alleges Amazon steered users into Prime through deceptive design and made cancellation onerous, with an internal flow nicknamed “Iliad.”
  • Amazon denies wrongdoing and says its sign-up and cancellation processes are clear and simple, asserting customers value Prime.
  • The four-week jury trial in Seattle will weigh potential penalties and injunctions that could force changes to Amazon’s subscription practices.