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Amazon Expects Corporate Headcount to Shrink as Generative AI Expands

The announcement follows plans to invest more than $30 billion in AI infrastructure to support over 1,000 generative AI services

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Overview

  • In a recent memo, CEO Andy Jassy said efficiency gains from AI will reduce Amazon’s corporate workforce over the next few years
  • The company plans to achieve headcount declines mainly through slower hiring rather than large-scale layoffs
  • Amazon’s AI investments include a $10 billion campus in North Carolina and about $20 billion for data center expansions in Mississippi, Indiana, Ohio and Pennsylvania
  • Other tech companies such as Salesforce and Shopify are pausing new hires while Microsoft plans to cut thousands of roles to fund its AI push
  • A World Economic Forum survey found that 41% of employers intend to cut staff because of automation