Amazon Enhances Buy With Prime Service with New Features
Order Tracking, Customer Service, and Returns Now Available for Merchants on Other Websites
- Amazon has enhanced its Buy With Prime service with new features, including order tracking, customer service, and returns for merchants selling on other websites.
- Buy With Prime, launched in 2022, allows Amazon Prime members to enjoy Prime benefits on other online shopping sites.
- Customers can now return eligible Buy with Prime orders at UPS Store locations, Whole Foods Market, Amazon Fresh, and Amazon Go stores without a box or label.
- Amazon reviews are now visible on product pages of participating brands offering Buy with Prime, providing shoppers with more confidence in their purchases.
- Amazon's move comes ahead of the holiday shopping season, and is expected to attract more customers and generate additional fee revenue from online stores.