Amazon Ends TikTok-Inspired 'Inspire' Feature After Struggles to Gain Traction
The e-commerce giant shifts focus to AI tools and social media partnerships as it reevaluates its approach to product discovery.
- Amazon has shut down its Inspire feature, a TikTok-style shopping feed launched in late 2022, due to low adoption and limited creator engagement.
- The feature aimed to integrate short-form videos and photos into Amazon's app but failed to replicate the organic social commerce success seen on platforms like TikTok.
- Amazon is pivoting to AI-powered tools like Rufus, a shopping assistant that provides personalized product recommendations based on user queries.
- The company is also strengthening partnerships with platforms like Instagram, TikTok, and Snap, enabling users to shop Amazon products directly through social media integrations.
- This strategic shift acknowledges that customers often seek inspiration outside Amazon's ecosystem, prompting brands to adapt their social commerce strategies accordingly.