Overview
- The settlement resolved the FTC’s 2025 claims that Amazon used deceptive checkout and cancellation interfaces and requires a $1 billion civil penalty plus $1.5 billion in consumer redress.
- A revised court order approved in September 2026 broadened who qualifies for refunds and raised the per-person cap from $51 to $200, which led to the expanded disbursements now under way.
- Payments are being sent automatically by Venmo, PayPal, or mailed check so consumers do not need to file claim forms or respond to notices to receive money.
- Eligibility covers U.S. Prime users who enrolled through the FTC’s defined “challenged enrollment flows” between June 23, 2019, and June 23, 2025, and who used no more than 20 Prime benefits in any 12-month period; the agency counts each separate use such as a two-day shipping instance as a benefit.
- The FTC and outlets warn consumers to ignore unsolicited refund offers or requests for fees or personal data and note that previous recipients who accepted earlier payments may get up to an additional $149 to reach the $200 cap with supplemental payments possible through April 2027.