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Amazon Apologizes After Michigan Doorbell Video Shows Driver’s Profanity-Laced Rant

The company has not said whether the driver works as an employee or a contractor.

Overview

  • A Nest doorbell camera in Redford Township captured an Amazon driver loudly venting about multiple stops on a cold day.
  • In the video, the driver said residents "would order slaves off f—ing Amazon," drawing both criticism and sympathy online.
  • The homeowner, an anonymous single mother working three jobs and attending school, said she depends on delivery services.
  • Amazon said it apologized to the customer and will take appropriate action after completing a review.
  • Local station WXYZ Detroit first reported the clip, which has circulated widely as residents and viewers weighed professionalism and working conditions.