Overview
- Amazon will pay $1.5 billion in customer refunds and a $1 billion penalty to resolve the FTC case.
- Roughly 35 million U.S. users enrolled between June 2019 and June 2025 are eligible for relief.
- Automatic refunds of up to $51 will go to customers who used fewer than three Prime services in a year, with a claims process available for others.
- Under the agreement in the U.S., Amazon must present a clear decline option, disclose terms before billing, and ensure cancellation is no harder than sign-up using the same method.
- The settlement was reached in Seattle just before the trial’s third day and still needs court approval, and Amazon denies any wrongdoing.