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Alsea Denies Gentrification Role and Expands Regionally Inspired Starbucks Model

City officials have proposed short-term rental regulations alongside new affordable housing measures following the protests.

Respuesta de Grupo Alsea
Grupo Alsea / Especial
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Overview

  • Francisco Tosso rejected claims that Alsea drives displacement, calling the chain “a company of Mexicans for Mexicans” with inclusive local operations
  • The operator employs over 95% Mexican staff with major medical insurance and sources more than 90% of its coffee domestically at premium prices
  • Alsea is rolling out “Tiendas Insignia” across its 900-plus stores featuring region-specific murals, tiles and decorations to foster community belonging
  • Tosso detailed the “Back to Starbucks” plan to reinforce the brand’s Mexican origins and enhance customer and partner experiences
  • Mexico City’s mayor signaled possible paid agitators at the July 4 protest and the city government is advancing short-term rental limits and expanded affordable-housing programs