Overview
- Sueddeutsche Zeitung, citing company sources, reports plans to cut 1,500–1,800 jobs over the next 12–18 months, equal to roughly up to 8% of the 22,600 workforce.
- Most affected positions would be call-centre roles in Germany, France, Spain and Britain, with about 14,000 employees handling phone-based queries reported across the unit.
- Allianz Partners said it is leveraging AI to strengthen services and cautioned that heavily manual jobs could be impacted, while declining to provide further specifics.
- Sources told AFP that talks with employee representatives are at an early stage and no detailed implementation plan has been disclosed.
- The unit handles roughly 200,000 calls a day, many routine queries that reports say could be automated, and the shift follows strong third-quarter results and an upgraded outlook for Allianz.