Overview
- Virgin said all lavatories on Flight VA50 from Denpasar to Brisbane were unusable for the final 1 hour 40 minutes of the roughly six-hour trip.
- Passengers reported earlier failures, describing overflowing waste, a pervasive stench and an elderly woman who wet herself.
- Several passengers said crew advised relieving themselves in bottles or, in some cases, sinks after the toilets became unserviceable.
- The flight departed with a rear toilet already out of service due to limited engineering support in Denpasar, according to reports.
- Virgin Australia apologized, opened an investigation and will credit affected customers, while the Transport Workers’ Union labeled the event a severe hazard.