Overview
- A technical defect disabled power and air conditioning on ICE 90 “Donauwalzer” shortly after its departure, leaving it stranded in the Hadersdorf tunnel.
- An attempted link with a replacement train failed and unauthorized passenger movements prompted a second shutdown of the train’s electricity.
- Rescue crews evacuated all 400 passengers on foot through emergency exits by 19:20, and officials reported no injuries.
- ÖBB has pledged 100% ticket reimbursements, exceeding the 50% minimum under EU regulations, and has offered hotel vouchers for passengers stranded overnight.
- The Vienna–Weststrecke line remains suspended, with rerouted services facing significant delays as teams conduct tunnel searches and repairs.