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Aldi Worker Urges Shoppers to Stop Cart ‘Hacks’ That Can Jam Trolley Locks

Staff say cart shortcuts disrupt a deposit system built to keep trolley returns quick and costs low.

Overview

  • The Reddit warning, reported Thursday by Newsweek and multiple UK outlets, told customers to stop using keys or coin-shaped tokens instead of a coin to release Aldi trolleys.
  • A newer post highlighted Friday by Newsweek captured broader staff frustration and warned that keys can snap and carts are rotated at checkout, so the item used to unlock a cart may not come back to the same shopper.
  • Aldi’s carts unlock with a deposit coin that you get back when you rechain the trolley, a setup meant to cut staff time chasing carts in car parks and help keep prices down.
  • Outlets citing past Aldi guidance say the lock slot is sized for real coins and other objects can lodge in the mechanism, which can damage the lock and slow lines while staff clear the jam.
  • Coverage advises simple fixes for shoppers without a coin, such as asking a cashier for help or finding a trolley that already has a coin, and notes Aldi has not issued a new statement on the recent threads.