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Aldi Süd Leads 2025 Satisfaction in Germany as Lidl Revamps Stores and Struggles to Close U.S. Gap

Consumers report higher satisfaction with food retailers this year, narrowing the distance between the top discounters.

Overview

  • Aldi Süd ranks first among discounters in the Kundenmonitor Deutschland 2025, with Lidl a close second and Aldi Nord third, based on a survey of 28,976 consumers.
  • Lidl is piloting its FK2025 store concept in Germany with higher shelving, centrally placed freezers, a refreshed color scheme that highlights promotions, angled electronic price labels, upgraded self-checkouts and a planned digital deposit voucher in the Lidl Plus app.
  • The study credits Aldi Süd with a strong price image and trusted private labels, while Lidl scores highest for fresh produce, bakery and overall digital experience, including high satisfaction with the Lidl Plus app.
  • In the United States, Business Insider reports roughly 2,567 Aldi stores versus nearly 200 for Lidl, with Aldi targeting about 3,200 by 2028 and gaining from a lean cost model with smaller assortments and private labels.
  • A New York shopping test at a Lidl in Harlem found long checkout lines and some midday out-of-stocks, with a 20-item basket totaling $53.42 and notably low produce prices but certain dairy items priced higher than in Germany; separate coverage says Lidl is adapting formats and logistics, including a reported new distribution center near Philadelphia.