Overview
- Some regular shoppers say the bag inspections feel humiliating and have deterred them from returning to Aldi stores.
- Aldi emphasizes that checks mirror other retailers’ routines, require explicit customer permission, and aim to prevent unpaid items.
- Aldi issued apologies after managers were accused of dismissing complaints by suggesting dissatisfied customers could shop elsewhere.
- Online responses remain divided, with supporters arguing that voluntary bag checks help deter shoplifters and keep prices down.
- The security measure is longstanding, but recent social media posts have brought widespread attention to customers’ frustrations.