Overview
- Alaska requested a nationwide ground stop for Alaska and Horizon flights and said it was lifted at 11:30 p.m. Pacific, restoring operations.
- The outage led to more than 229 cancellations, and the airline expects additional disruptions as it repositions aircraft and crews.
- The failure originated at the primary data center around 3:30 p.m. Pacific, and the airline said it was not a cybersecurity event.
- Horizon Air services were affected by the halt, while Hawaiian Airlines reported normal operations.
- Alaska implemented a flexible travel policy for affected passengers and postponed its quarterly earnings call to prioritize recovery and guest support.