Overview
- Akasa says online booking, check-in and manage-booking tools are intermittently unavailable for customers.
- The airline announced the disruption on September 23 via its X account and apologized for the inconvenience.
- Passengers with imminent travel are advised to arrive early and complete check-in at airport counters.
- Assistance is offered 24x7 through the Akasa Care Centre at +91 9606 112131.
- Teams are working with an external service provider to restore services with no timeline shared, following a prior rain-related travel advisory for Mumbai, Kolkata and Pune.