Overview

• The Pimpri-Chinchwad programme extended the NCP’s Jansamvad model beyond last week’s Hadapsar event to a larger urban audience.
• About 25 government departments staffed counters to deliver immediate solutions and route pending cases for state-level action.
• Organisers deployed WhatsApp chatbots, digital kiosks and helplines to register complaints and provide process transparency.
• Most submissions focused on water supply, sanitation and traffic, with several residents faulting PMC, PCMC and the police for recurring lapses.
• Ajit Pawar handed a pension sanction letter to 65-year-old Pandit Mahadev Malkar, with officials saying payments begin next month, and he later condemned the assault on journalists in Nashik.