Overview
- Outage tracker DownDetector recorded roughly 6,800–7,109 user reports by about 12:11–12:15 pm, with issues beginning late morning.
- Customers reported failures on voice calls and mobile data, including 52% citing no signal, about 31–32% mobile internet trouble, and around 17% total blackouts.
- Reports came in from Bengaluru, Chennai, Hyderabad, Kolkata, Delhi and Mumbai, with Karnataka users appearing most affected in early updates.
- Airtel Cares said service should recover within an hour and advised users to restart their phones afterward, while offering no technical explanation.
- ‘Airtel Down’ trended on X as users complained of unresponsive support channels; Financial Express later said services had resumed based on newsroom checks.