Overview

• An I4C–Ministry of Home Affairs analysis cited by Airtel found a 68.7% decline in the value of customer financial losses and a 14.3% drop in overall cybercrime incidents on the Airtel network.
• The comparison uses September 2024 as the pre-launch baseline and June 2025 as the latest checkpoint for key cybercrime indicators.
• Airtel launched a network-based AI spam detection system in September 2024 and introduced malicious-link detection and blocking in May 2025 for all mobile and broadband users at no extra cost.
• Over the past year, Airtel reports identifying more than 48.3 billion spam calls and blocking 320,000 fraudulent links through its AI-driven tools.
• Vice chairman Gopal Vittal said the operator will keep investing in anti-fraud technology and deepen collaboration with I4C and the Department of Telecommunications.