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Airlines Confront Surge in Luggage Tag Fraud Scheme

Guidance urges travelers to discard bag tags after leaving airports or hotels to prevent criminals from hijacking travel data for fraudulent claims.

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Overview

  • Fraudsters retrieve discarded luggage tags and boarding passes in airport baggage areas and hotel rooms to file false missing-item claims.
  • Delta and other carriers report a spike in suspicious reimbursement requests, straining their ability to process legitimate claims.
  • The barcodes on bag tags contain personal details that scammers use to trigger Department of Transportation–mandated compensation.
  • Travel experts recommend passengers treat bag tags and boarding passes like bank statements by shredding them at home.
  • Travelers note that some international airports already offer secure disposal bins near baggage claim exits as a preventive model.