Overview
- Airbnb published new house-rule guidance on Thursday and said the rules will apply to bookings made for stays from November 20, 2026.
- The policy forbids hosts from requiring tasks that take substantial time or that cleaners would normally do, including washing dishes, stripping beds, and taking trash off the property.
- Hosts may still ask for small, reasonable actions such as placing used dishes in the sink or gathering used towels, and the platform now offers seven standardized house-rule options that appear on listings and booking reminders.
- Airbnb will flag offending rules in the app and by email and require hosts to remove them or file an appeal, and the company warned it may enforce sanctions for noncompliance.
- The change is meant to increase transparency around cleaning fees and improve guest experience, but many hosts have protested and warned it could raise turnover costs, prompt reductions in amenities, or force operational changes; narrow regional exceptions for safety or resource limits are allowed.