Overview
- Airbnb will bar hosts, starting November 20, 2026, from requiring guests to do time-consuming tasks such as washing dishes, changing sheets, running the washing machine, or taking out trash.
- The platform will scan listings for non-compliant requests, block flagged text, and punish repeat violators with warnings, reduced search visibility, listing removal, or account exclusion.
- Hosts may still ask for minor, reasonable actions like leaving used dishes in the sink or gathering towels, and the rules allow narrow exceptions for local issues such as drought or wildlife; all host requests must be visible at booking.
- Some hosts have protested on social media and the host group ABBAC has sent a formal note to Airbnb in Italy and Ireland asking for clearer rules, protections for professional operators, and a process to contest penalties.
- The policy responds to years of guest complaints about paying cleaning fees yet facing long checkout chores, and Airbnb says hosts remain covered by protections like AirCover for property damage while the company enforces the new standard.