Overview
- The policy, which takes effect on Friday, November 20, 2026, prohibits hosts from requiring tasks that need significant time or effort such as stripping beds, washing and putting away dishes, doing laundry, or taking out rubbish.
- Listings will display seven standard house-rule options at booking and in reservation materials so guests see expectations up front and hosts can only add reasonable extra requests that comply with the new rules.
- Airbnb plans automated flagging, education and an appeals process and says repeat violators risk reduced search visibility, loss of Superhost status and account suspension for noncompliance.
- Hosts have reacted strongly online with many threatening boycotts or delisting, while some hosts and cleaning services warn the rules could raise costs or slow turnovers during busy periods.
- The change responds to long-running complaints about opaque cleaning fees and ties into wider debates over short-term rentals and local housing impacts, with Airbnb allowing narrow safety or environmental exceptions such as water conservation in drought areas.