Overview

• AirAsia X confirmed that the Kuala Lumpur–Seoul flight diverted to Gimpo Airport for refueling because of weather-related congestion at Incheon International Airport.
• The carrier issued an apology to affected passengers and pledged to provide travel vouchers as a goodwill gesture.
• CEO Benyamin Ismail announced plans to overhaul onboard announcements to ensure clearer communication during future diversions.
• Passengers and some crew members were initially misled when the captain announced an Incheon arrival after the aircraft had landed at Gimpo.
• Flight D7 506 remained at Gimpo for approximately two hours before resuming its journey to Incheon, arriving just before midnight.