Overview
- Both AI191 and the return leg AI144 were canceled to allow for detailed inspection.
- The crew turned back as a precaution in line with standard safety protocols.
- Passengers in Mumbai received hotel accommodation and rebooking on Air India or partner airlines.
- Customers booked on AI144 were notified and are being assisted with alternative travel arrangements.
- In a separate matter, Gurugram police are investigating the death of Air India flight safety auditor Prafull Sawant with no link reported to the flight incident.