Overview
- Air India said a third-party connectivity issue disrupted check-in at some airports and delayed departures for multiple airlines before systems were restored.
- Delhi International Airport Limited reported that operations have returned to normal and advised passengers to seek updates from their airlines.
- At Indira Gandhi International Airport, the outage hit Terminals 2 and 3 from roughly 3:40 pm to 4:50 pm, leading to long queues and slowed processing.
- Airlines implemented manual check-in and baggage procedures during the disruption to keep flights moving.
- Air India urged travelers to check flight status and allow extra time as schedules stabilize, with separate air-traffic congestion in Delhi also contributing to delays earlier in the week.