Overview
- Air India Flight 126 from Chicago to Delhi turned around five hours into its journey due to malfunctioning toilets, resulting in a 10-hour round trip.
- Reports vary on the number of broken toilets, with sources citing either nine of ten or eleven of twelve lavatories being inoperable.
- The sole functional toilet was located in the business class section, serving over 300 passengers across all cabin classes.
- Passengers were provided accommodation upon landing in Chicago, and Air India offered refunds or complimentary rescheduling options.
- Experts suggest such widespread toilet malfunctions are unusual and may not solely result from passenger misuse.