Overview

• Air India Flight AI126 from Chicago to Delhi returned to Chicago on March 5 after 8 of its 12 toilets became clogged mid-flight.
• The airline's investigation revealed that rags, polythene bags, and clothing were improperly flushed, causing the plumbing system to fail.
• The Boeing 777-300ER jet, carrying around 300 passengers, was over Greenland when the decision was made to return due to limited diversion options at European airports during nighttime.
• Passengers were provided hotel accommodations and alternative travel arrangements, with full refunds or complimentary rescheduling options offered.
• The incident has drawn criticism online, with some questioning passenger behavior and others highlighting broader concerns about airline maintenance and service quality.