Overview

• Over 170 flights were cancelled as Air India Express cabin crew protested against employment terms and alleged unequal treatment.
• The mass sick leave, which began unexpectedly, led to widespread flight cancellations and operational chaos across the network.
• Management and the Air India Express Employees Union reached a resolution after conciliation meetings mediated by the Labour Commissioner.
• Reinstated employees are expected to return to work immediately, with the airline aiming to normalize operations within days.
• The airline's handling of the situation reflects broader challenges in the aviation sector, including labor relations and merger integrations.