Overview

• On July 30, a male transit traveler on Flight IX 1128 from Srinagar to Delhi inadvertently remained on board and flew onward to Bhubaneswar.
• The crew identified the extra passenger in flight, flew him back to Delhi for overnight accommodation and then completed his journey to Bagdogra the next day.
• Air India Express has launched an internal investigation and notified the Bureau of Civil Aviation Security and DGCA to examine the procedural and security failures.
• The lapse occurred after mandatory headcounts and transfer desk verifications for transit passengers at Delhi were missed.
• The airline has initiated station-wide SOP reinforcements and conducted staff briefings at connecting airports to prevent a recurrence.