Overview

• On June 15, 2025, passengers aboard Air India Express flight IX196 from Jaipur to Dubai endured more than five hours without air conditioning
• A viral video captures travelers sweating and using safety instruction cards as improvised fans during the blackout
• Repeated call bell alerts went unanswered and crew provided no updates despite rising cabin temperatures and passenger distress
• The footage has drawn over 16 million views online and sparked social media criticism demanding accountability
• The episode follows earlier AC failures on Air India Express services and adds to scrutiny of the airline’s safety practices after a 300-fatality crash