Overview
- Flight AI138 from Milan to Delhi was cancelled on August 16 after a maintenance task was spotted during pushback and the crew hit mandatory duty-time limits.
- The airline arranged hotel stays in Milan and offered full refunds or complimentary rebooking while working on alternative travel for affected passengers.
- On August 17, flight AI504 from Kochi to Delhi aborted its takeoff roll, returned to the bay for maintenance checks and was swapped for another aircraft.
- Passengers including MPs Hibi Eden and Jebi Mather reported feeling a sudden jolt or skid on the runway, underscoring rising frustration over last-minute service disruptions.
- DGCA and AAIB investigators remain involved in ongoing audits and probes that followed the fatal June Dreamliner crash, even as Air India insists recent fleet inspections found no defects.