Overview
- Flight AI137, operated by a Boeing 787-8 Dreamliner, was called off on August 5 after maintenance personnel identified a fault before departure.
- Air India is providing affected travelers with hotel accommodation, full refunds or free rescheduling and is arranging the next available service to Milan.
- The cancellation adds to a string of technical-related abortive departures and service cuts that have hit the carrier’s long-haul routes since mid-June.
- Regulators from the DGCA and AAIB launched fleet-wide audits after the June 12 Dreamliner crash, uncovering more than 100 operational violations across Air India’s wide-body aircraft.
- The airline has reduced about 15% of its international wide-body services and introduced enhanced preflight safety checks to stabilize its schedule reliability.