Overview
- Passengers on Dec. 13 reported screams and banging as AC1502 taxied at Toronto Pearson for Moncton, prompting crew to halt the aircraft and return to the gate.
- The ground crew member was freed from the luggage hold with no injuries, according to the airline.
- Air Canada said the cargo doors were inadvertently closed with the worker inside and that it has reinforced procedures for ground crews.
- A video shared from the cabin captured the pilot telling passengers it was a first for him and that the person was "fine and safe."
- Passengers described extended delays that day, with one account saying later mechanical and crew changes led to the flight’s cancellation and rebooking overnight.