AI Tax Prep Chatbots Provide Inaccurate Advice, Risking Audits

Recent tests reveal that AI chatbots from H&R Block and TurboTax frequently give wrong or irrelevant tax advice, posing potential risks for users.

AI-powered chatbots from H&R Block and TurboTax have been found to give inaccurate or irrelevant advice on tax-related questions.
Experts warn that relying on these chatbots could lead to confusion or even IRS audits for users.
Both companies acknowledge the chatbots are works in progress and advise users to double-check their advice.
Tax professionals express confidence in their job security due to the chatbots' current unreliability.
Despite updates, the chatbots continue to provide incorrect answers, highlighting the challenges of integrating AI into complex tax advice.