A.I. Revolutionizing Small Businesses: Microsoft and Others Develop New Tools

Microsoft's Copilot and MasterCard's Small Business A.I. are among the tools transforming operations for small businesses and 'solopreneurs'.

Generative artificial intelligence software is transforming small businesses, with tools like OpenAI's ChatGPT and Google's Bard being used to check grammar in emails, enhance marketing copy and research business plans.
Major companies are developing advanced A.I. tools to help small businesses integrate A.I. into their operations.
Microsoft's Copilot, a service costing $30-a-month per employee, allows users to ask software to perform tasks like summarizing an email or a Teams meeting, identifying key themes in a document, or drafting emails in a conversational tone in Outlook.
Microsoft's Copilot service was recently expanded from companies with at least 300 employees to all companies, enabling smaller businesses and even 'solopreneurs' with no employees to use the tool.
MasterCard is piloting a product called MasterCard Small Business A.I., aimed at helping small business owners analyze data and offer other resources to help grow their business. The tool uses information from MasterCard's content library and information licensed from media companies focused on inclusivity.