Overview

• UNCTAD warns that up to 40% of jobs worldwide could face AI-driven disruption within five years.
• IBM’s AI systems have replaced hundreds of HR employees while Klarna’s assistant handled 2.3 million customer chats in 2024.
• UN data indicates that roles predominantly held by women face higher displacement risk from automation.
• Infrastructure gaps and policy resistance may slow AI-driven transport automation in markets like India.
• Analysts predict that AI will also spawn new job categories and intensify calls for large-scale reskilling.