Overview
- Nearly all hiring managers now use AI in hiring, with tools commonly handling scheduling, job descriptions, interview note‑taking, and candidate communications.
- Automated résumé filters are widespread, yet many employers report that these systems can exclude qualified applicants who do not neatly match rigid criteria.
- Companies cite sizable time savings, including Zillow’s report that AI cut interview scheduling from 19 hours to 30 minutes and reduced interview documentation workload.
- A field experiment covering 70,000 candidates found AI interviews delivered more consistency and a 12% higher offer rate, as vendor PSG prepares a global rollout in early 2026.
- Legal and fairness concerns are mounting, exemplified by a lawsuit alleging discriminatory screening at Workday, reinforcing human oversight and clearer disclosure as AI scales.