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AI-Enhanced 'Hi Mum' Scam Targets UK Families with New Voice Impersonation Tactics

Fraudsters exploit WhatsApp and SMS to impersonate loved ones, with banks and consumer groups urging vigilance as scams grow more sophisticated.

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Overview

  • The 'Hi Mum' scam involves fraudsters posing as relatives or friends via WhatsApp or SMS, claiming urgent financial need to trick victims into transferring money.
  • Recent developments show scammers using AI voice impersonation to create convincing voice notes, making the scam more realistic and harder to detect.
  • Action Fraud reports that UK victims lost a total of £226,744 to these scams between 2023 and 2025, with impersonations of sons being the most successful.
  • Consumer advice groups recommend setting up family passwords, verifying requests through separate channels, and reporting suspicious messages to authorities.
  • Victims who have already transferred money are advised to contact their bank immediately to attempt to stop the unauthorized payment.