Overview

• Researchers from the University of Plymouth applied large language models to anonymized comments from pediatric patients and caregivers posted on the Care Opinion platform.
• The study, published July 10 in the Journal of Affective Disorders, found that 94% of the analyzed narratives were negative, with over 60% reflecting sadness and nearly 17% expressing fear.
• Children discussing conditions such as cancer, asthma, chronic pain and mental health disorders showed especially high levels of emotional distress.
• Findings indicate that pandemic-related isolation and disrupted care routines amplified negative sentiments and frustration with healthcare services.
• Authors recommend adopting integrated care frameworks that address both the physical and emotional needs of young patients managing complex health issues.