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AI Agent Runs Stockholm Café in Public Trial Marked by Early Errors

The project turns a real café into a lab for AI management ethics.

Andreu Vizquerra, un touriste espagnol, au café Andon de Stockholm, entièrement dirigé par l'IA, le 27 avril 2026
Kajetan Grzelczak derrière son comptoir  au café Andon à Stockholm, entièrement dirigé par l'IA, le 27 avril 2026
Hanna Petersson, de l'équipe technique de la startup Andon Labs, dialogue avec "Mona", l'agent IA qui gère le café Andon, le 27 avril 2026 à Stockholm
Un grand écran affiche "Mona", l'agent IA, au café Andon à Stockholm, le 27 avril 2026

Overview

  • Andon Labs has opened a Stockholm café run by Mona, an AI agent built on Google’s Gemini platform, as a live public test.
  • Mona received a budget and a mandate to turn a profit, then handled permits, utilities, supplier selection, menu design and daily orders.
  • The system recruited staff by posting on job sites, running phone interviews and hiring two employees including server Kajetan Grzelczak.
  • Early operations show clear limits, with large mismatched orders such as 10 liters of olive oil, 15 kilos of canned tomatoes, 9 liters of coconut milk and 6,000 napkins.
  • Staff report management strains, including late-night messages, missed leave requests and asks to pay for items up front, even as pay is described as good.